We require renters insurance.
Protect yourself from the unexpected.
Renters insurance is not a luxury – it’s a must-have. We require our residents to have $100,000 of personal liability coverage within 7 days of starting a lease. It will cover accidents and the home but not your stuff. Remember to list Invitation Homes as an Additional Interested Party on your policy.
How to fulfill our insurance requirements
You have 3 choices.
1) Use our preferred provider.
Get a ResidentShield liability policy
ResidentShield has policies that meet our personal liability requirements for insurance coverage.
Get all your stuff covered by ResidentShield
You will get your personal property covered from a reliable company.
2) Choose your insurance.
You must have $100,000 personal liability and dog bite coverage
Covers injuries and damages to other people and their property. You must ask to add dog bite coverage.
You may choose to add personal property coverage
Covers your property in case of fire, theft, vandalism, bad weather, etc.
3) We’ll sign you up.
Automatic Home Liability enrollment
If you don’t purchase a policy, you’ll be charged monthly for a Home Liability policy.
Your belongings won’t be covered
Your insurance coverage won’t include personal property.
Required: Dog bite insurance for dog owners
Please call ResidentShield directly to request dog bite insurance with a $100,000 limit in coverage.
Renters insurance frequently asked questions
What are my renters insurance coverage requirements?
You are required to carry an active personal liability policy that includes a minimum of $100,000 in liability coverage - and $100,000 for dog bite liability insurance, if applicable - in accordance with your lease, from an insurance carrier with an AM Best rating of A-VII or better. Liability insurance does not cover your personal items - we strongly encourage you to purchase a renters insurance policy that includes coverage for your personal belongings.
For dog bite liability insurance, if your carrier excludes coverage for any dog at the residence, you must obtain a separate, stand-alone dog bite liability insurance policy with at least $100,000 in liability coverage for each excluded dog.
What are the dog bite liability insurance requirements?
Residents must carry $100,000 for dog bite liability insurance, if applicable – in accordance with your lease. For dog bite liability insurance, if your carrier excludes coverage for any dog at the residence, you must obtain a separate, stand-alone dog bite liability insurance policy with at least $100,000 in liability coverage for each excluded dog.
Can I choose any insurance carrier I want?
Of course. While we suggest ResidentShield for your benefit, you are welcome to go with insurance carrier of your choice. Please make sure you send the declaration page to the compliance team at[emailprotected] . Don't forget to list Invitation Homes as an Additional Interested Party on your policy.
How do I submit proof of renter’s insurance?
For proof of insurance, you must submit your renters insurance policy declaration page (or pages) that contain the following information to [emailprotected] :
Insured Name (the Resident's name)
Insured Address (including unit number, if applicable)
Insurance Carrier (or insurance agency) name and contact information
Policy Term (dates of coverage)
Liability limit equal to or greater than $100,000
Interested Party: Invitation Homes Inc., PO Box 3687, Coppell, TX 75019
I submitted my renter’s insurance, but I am still being charged. How can I get the charges removed?
If you submitted proof of renters insurance that fulfills all our requirements, but are still being charged for enrollment in the Home Liability policy, please email [emailprotected] . request for help through our Contact us page.
What happens if my policy expires during my lease?
It’s your responsibility to have an active renters insurance policy during the entire lease term and to notify us of any changes to policy terms and conditions. Changes should be sent via email to our compliance team at [emailprotected] .
I am renewing my lease and need to renew my renters insurance as well – What do I need to provide as proof and where do I submit it?
For proof of insurance, you must submit your renters insurance policy declaration page (or pages) that contain the following information to [emailprotected] :
Insured Name (the Resident's name)
Insured Address (including unit number, if applicable)
Insurance Carrier (or insurance agency) name and contact information
Policy Term (dates of coverage)
Liability limit equal to or greater than $100,000
Interested Party: Invitation Homes Inc., PO Box 3687, Coppell, TX 75019
How do I purchase a ResidentShield policy?
You can easily contact ResidentShield at (800) 566-1186 or visit their website atResidentShield.com/InvitationHomes . If you purchase coverage with ResidentShield, your policy will be automatically delivered to our leasing office, so you won’t have to send proof of insurance.
What should I do if the information I submit to ResidentShield is returned?
If the information you submitted to ResidentShield is returned, please contact ResidentShield directly for assistance.
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